What personal information do we hold?
When using this learning management system or registering on it, you may be asked to enter your name, email address, employment reference number or other details. Anchor Hanover Group only collects and holds the minimum information required on the learning management system to help you with your learning and overall experience on the site. Other PII that Anchor Hanover Group hold about you for other purposes - such as payroll and HR, will not be transferred to this learning management system. To see the personal information held on you, then select the Profile tab on this page. To see the other training information associated with you then select the other tabs on this page.
Your right to data portability
All training records which are held about you within the learning management system can be accessed by you at any time. To access your information please select the My Development tab. You can also export this information at any time in order to keep your own records.
When do we collect information?
We collect the information from you when you fill out a form, enter information on our site, or it will be created automatically via an automatic feed from another computer system of Anchor Hanover Group.
How do we use your information?
We use the information we hold on you to personalise your experience and to allow us to deliver the type of learning content which is most relevant to you.
How do we protect your information?
We only provide learning materials and information.
We never ask for special category information such as your date of birth, national insurance number or home address.
We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential in accordance with UK GDPR laws.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. For example, all sensitive information you supply, such as your username and password when logging on, is encrypted via Secure Socket Layer (SSL) technology as it is transmitted.
Your password (if stored in the learning management system) is stored in an encrypted format which is both salted and hashed.
We never ask for credit card details. If this learning management system includes on-line purchases of learning courses, then these are processed through PayPal™ and are not stored or processed on our servers.
More information about how your data is managed at Anchor Hanover Group can be found on the Employee Privacy Notice which is available on the Bridge and on MyHR.
Do we use 'cookies'?
Yes. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use a cookie to remember your session ID once you are logged into the learning management system, this ensures that as you move from one page to another, it remembers your session ID and keeps you logged in, until such time as you decide to log out. Cookies are not stored for purposes of advertising or marketing. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's help menu to learn the correct way to modify your cookies.
If you disable cookies in your browser:
If you turn cookies off completely, this will prevent the proper functioning of the learning management system and it is unlikely that you will be able to effectively use the learning management system.
Third-party links and disclosure
We do not include or offer third-party products or services on our learning management system.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We may use Google analytics to collect data such as the region in the country you are connecting from and what browser you are using. This information allows us to optimise our site for a better user experience. We do not sell this data on to third parties.
Can I update the information held on me?
Some information held on you can be updated by yourself – such as your password and your photo if you elect to upload one. Other information held on you may be updated via an automatic feed from another computer system of Anchor Hanover Group. In this case, you will need to contact Anchor Hanover Group to have this information updated.
What happens when I leave employment?
Your account will automatically be suspended. This means that you can no longer log into the learning management system and by default your details do not appear in management information reports. However, your personally identifiable information and your training records are still retained in the learning management system. This is because Anchor Hanover Group needs to retain this information for legal purposes for a period of 312 weeks from when you leave employment. Once this period has elapsed, your training records will be deleted and your personally identifiable information will be automatically deleted. Where the record needs to be retained because it is in a thread of information in a forum for example, your name will be removed and will show as "deleted user".
Who can I contact about the information held on me?
If you have any queries regarding your information or your use of the learning management system then you should contact the following:
Training Support Team Mailbox
Data Protection Team